{"id":47215,"date":"2025-08-15T13:45:02","date_gmt":"2025-08-15T13:45:02","guid":{"rendered":"https:\/\/vitkloverassistans.se\/?page_id=47215"},"modified":"2025-09-16T08:13:12","modified_gmt":"2025-09-16T08:13:12","slug":"lex-sarah","status":"publish","type":"page","link":"https:\/\/vitkloverassistans.se\/en\/lex-sarah\/","title":{"rendered":"Lex Sarah"},"content":{"rendered":"<div class=\"gb-element-1ecd2f81\">\n<div class=\"gb-element-e019c669\">\n<h1 class=\"wp-block-heading has-text-align-left\" style=\"font-size:4rem\">Lex Sarah \u2013 <br>this is how it works<\/h1>\n<\/div>\n\n\n\n<div>\n<div>\n<p>Lex Sarah is an important part of our quality work and a safeguard for both clients and staff. It obliges us, as a personal assistance provider, to report, investigate, and address any misconduct or risks of misconduct within our operations. The purpose is to prevent, detect, and correct shortcomings, ensuring that all services under the LSS (Act concerning Support and Service for Persons with Certain Functional Impairments) are carried out with high quality and in accordance with legal requirements.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is misconduct?<\/h2>\n\n\n\n<p>Misconduct can be something like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exposes a client to the risk of harm<\/li>\n\n\n\n<li>Contradicts applicable laws, regulations, or procedures<\/li>\n\n\n\n<li>Involves shortcomings in care, security, safety, or treatment<\/li>\n\n\n\n<li>In any other way threatens the quality of the service provided<\/li>\n<\/ul>\n\n\n\n<p>Misconduct can occur through actions or through failures to act. It may involve anything from shortcomings in daily care to physical, psychological, or financial abuse<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who is responsible for reporting?<\/h2>\n\n\n\n<p>Everyone working within our organization, regardless of type of employment or assignment, is obligated to report suspected misconduct or risks. Reports must be made immediately to the responsible manager or directly to the operations manager.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is the process?<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\">1. <strong>Reporting<\/strong><\/h5>\n\n\n\n<p>Anyone who discovers or suspects misconduct must report it, either in writing or verbally, to the responsible manager or head of operations.\"<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">2. <strong>Immediate actions<\/strong><\/h5>\n\n\n\n<p>If necessary, immediate measures are taken to ensure the client\u2019s safety and security.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">3. <strong>Investigation<\/strong><\/h5>\n\n\n\n<p>We investigate the incident in accordance with the regulations of the National Board of Health and Welfare. The investigation is carefully documented and covers the course of events, causes, and risks.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">4. <strong>Action plan<\/strong><\/h5>\n\n\n\n<p>Following the investigation, a plan is established to remedy the deficiency and to prevent its recurrence.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">5. <strong>Notification to IVO<\/strong><\/h5>\n\n\n\n<p>Should the investigation indicate a serious misconduct or significant risk, a notification is made to the Swedish Health and Social Care Inspectorate (IVO) in compliance with Lex Sarah.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">6. <strong>Follow-up<\/strong><\/h5>\n\n\n\n<p>We monitor to ensure that the corrective measures are effective and that similar incidents are prevented from recurring.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Our responsibility<\/h2>\n\n\n\n<p>At Vitkl\u00f6ver Assistans, Lex Sarah is not only a legal obligation \u2013 it is a natural part of our quality and safety work. We always encourage our employees to report even minor shortcomings, as every report is an opportunity to improve our operations and strengthen the sense of security for our clients.<br><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Lex Sarah \u2013 s\u00e5 fungerar det Lex Sarah \u00e4r en viktig del av v\u00e5rt kvalitetsarbete och en trygghet f\u00f6r b\u00e5de kunder och personal. Den inneb\u00e4r en skyldighet f\u00f6r oss som assistansanordnare att rapportera, utreda och \u00e5tg\u00e4rda missf\u00f6rh\u00e5llanden eller risker f\u00f6r missf\u00f6rh\u00e5llanden i v\u00e5r verksamhet. Syftet \u00e4r att f\u00f6rebygga, uppt\u00e4cka och r\u00e4tta till brister s\u00e5 att &#8230; <a title=\"Lex Sarah\" class=\"read-more\" href=\"https:\/\/vitkloverassistans.se\/en\/lex-sarah\/\" aria-label=\"Read more about Lex Sarah\">Read more<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"class_list":["post-47215","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/vitkloverassistans.se\/en\/wp-json\/wp\/v2\/pages\/47215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vitkloverassistans.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vitkloverassistans.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vitkloverassistans.se\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vitkloverassistans.se\/en\/wp-json\/wp\/v2\/comments?post=47215"}],"version-history":[{"count":3,"href":"https:\/\/vitkloverassistans.se\/en\/wp-json\/wp\/v2\/pages\/47215\/revisions"}],"predecessor-version":[{"id":47250,"href":"https:\/\/vitkloverassistans.se\/en\/wp-json\/wp\/v2\/pages\/47215\/revisions\/47250"}],"wp:attachment":[{"href":"https:\/\/vitkloverassistans.se\/en\/wp-json\/wp\/v2\/media?parent=47215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}